Erpisto Customer Enrolment & Engagement Analytics

Erpisto Customer Enrolment & Engagement Analytics lets you integrate everything which the marketers and operators require to engage with customer. Our Customer Engagement analytics combine back-end analytics, frictionless consumer enrolment and campaign management to drive the engagement across major channels like social and mobile.

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[toggle title=”Customer: Enrolment Analysis” open=”yes”][checklist icon=”fa-star-o” circle=”no” size=”small” class=”” id=””] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]How many people are signing up for your program[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Which channel are they using to sign up through[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Which channel produces the highest value customers[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Which stores have an issue with enrolling customers[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Which promotions are driving the most enrolments[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]What % of my customers have enrolled (Penetration)[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Which staff members are not asking for enrolments[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Which staff members should be rewarded[/li_item][/checklist][/toggle]
[toggle title=”Customer: Engagement Analysis” open=”no”][checklist icon=”fa-star-o” circle=”no” size=”small” class=”” id=””] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]How engaged are your customers with your brand?[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Transactional: % of customers that perform 1/3/5/10/15 transactions p/Month[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Social: % of customers that Post to Facebook and twitter about my brand.% that have referred a friend; % that have signed up for the newsletter[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]How sticky is your loyalty Program[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]% of Loyalty Points Accrual[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]% of Loyalty Points Redemption[/li_item][li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Redemption Trend[/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Accrual Trend[/li_item] [/checklist][/toggle]