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Erpisto Customer Service Management, Our Innovation Excellence At Its Best

Erpisto customer service management solution offers a detailed view of customers which help to improve the customer satisfaction, attract new clients and provide services at low rates. Erpisto Customer service management offer efficient interfaces with the customer which provide complete access to the key customer data in real time this empowers sales people to provide much better support to customers to drive cross sell and upsell.

 

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Erpisto Customer Service Management Software Core Features

Erpisto Customer Service Management provides detailed view of the entire supplier, customer or partner relationship irrespective of position in the customer lifecycle. Erpisto Customer Service Management solution helps in maximizing the customer information and broadens scope of the data to everyone within the organization and to stake holders through the complete delivery of essential customer data to workers wherever necessary.

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[content_boxes layout=”icon-on-top” columns=”4″ class=”” id=””] [content_box title=”Campaign Management ” class=”box-blue” icon=”fa-cubes” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Advanced Management Capabilities[/content_box] [content_box title=”Telemarketing” class=”box-blue” icon=”fa-phone” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Telesales System with best Functionalities[/content_box] [content_box title=”Asset Management” class=”box-blue” icon=”fa-barcode” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Hedge Funds & Endowments[/content_box] [content_box title=”Inventory Management” class=”box-blue” icon=”fa-table” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″] Powerful Inventory Management Solution[/content_box] [content_box title=”Lead & Opportunity Management” class=”box-blue” icon=”fa-tags” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]A Revenue Generating Opportunity[/content_box] [content_box title=”Sales Pipeline Management” class=”box-blue” icon=”fa-table” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Lead Management & Deal Tracking[/content_box] [content_box title=”Sales Quotation Management” class=”box-blue” icon=”fa-th-large” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Automate Sales Management[/content_box] [content_box title=”Real Time Reporting & Analytics” class=”box-blue” icon=”fa-clock-o” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Monitor & Control Performance [/content_box] [content_box title=”Customer Services” class=”box-blue” icon=”fa-user” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Customer Relationship & Services[/content_box] [content_box title=”Contact Management” class=”box-blue” icon=”fa-comments” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Manage Contacts & Track Tasks[/content_box][content_box title=”CRM Mobile App” class=”box-blue” icon=”fa-mobile” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Multi Devices Compatibility[/content_box] [content_box title=”Industry Specific KPIs” class=”box-blue” icon=”fa-signal” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Robust Monitoring [/content_box] [/content_boxes]
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Advantages of Erpisto Customer Service Management

Erpisto customer service management comes with the efficient integrated applications to cover marketing automation, sales-force automation, case management and eCommerce solutions. Erpisto customer service management offers following benefits:
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[li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Customer information can be accessed by sales team anytime from anywhere which helps them to achieve customer satisfaction and retention. [/li_item]
[li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Robust knowledge base in the customer service management portal allows sales people to deliver high quality services while ensuring notable reduction in the customer care costs. [/li_item]
[li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Erpisto Customer contact management software accelerates the case resolution time by offering complete client visibility to the support representatives with best case assignments. [/li_item]
[li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Erpisto customer service management software empowers the sales and support representatives to upsell and cross sell effectively with access to the cross functional data of the clients. [/li_item]

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Some of the notable features of Erpisto Customer Service Management are

Efficient Case Management
Sales staff can expedite the resolution by managing the client support cases easily across various communication channels in Erpisto Customer Service Management.
Efficient Knowledge Management
You can easily organize and publish content which allows the service representative and customer track down all the information which is required.
Client Portal
It offers your customers an interactive and personalized services which helps in boosting the customer satisfaction and retention.
Accurate Time Tracking
Accurate time tracking ensures clear visibility in to the case management which gives the perfect client record. Service professionals have the chance to track the spent time easily with a specific client.

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