• Products
    • Erpisto ERP
      • Quick Overview
      • Financial Management
      • Microfinance ERP Software
      • Enterprise HR & Payroll
      • Budgeting & Financial Planning
      • CRM
      • Erpsito Sales Management
      • Inventory Management
      • Asset Management
      • Warehouse Management (WMS)
      • Point of Sale (POS)
      • Ready Ecommerce Shop
      • Production Management
      • Process Manufacturing
      • Discrete Manufacturing
      • Erpisto Mobile
    • Erpisto CRM
      • Quick Overview
      • Sales Force Management
      • Lead & Opportunity Management
      • Sales Pipeline & Management
      • Account Management
      • Sales Quotation Management
      • Contact Management
      • Campaign Management
      • Reseller Management
      • Customer Services Management
      • Asset & Inventory Management
      • Telemarketing
      • Salesforce Automation
      • Multi-lingual Support
    • PeopleQlik HCM
      • PeopleQlik by Erpisto Overview
      • Core HR
      • MultiCompany Payroll
      • Employee Self Service
      • HR Metrics & Analytics
      • Performance Management
      • Recruitment
      • Competency Management
      • Compensation Planning & Administration
      • Workforce Administration
      • Talent Management
      • Succession Planning
      • Training Management
      • Learning Management System
      • Social Recognition
      • 360 Degree Feedback Form
    • Erpisto POS ( ChecPOS )
      • ChecPOS by Erpisto Overview
      • Retail POS
      • QucikSerivce POS
      • Restaurant POS
      • Enterprise POS
      • POS Hardware
  • Industries
    • Manufacturing
      • Quick Overview
      • Aerospace and Defense
      • Automotive
      • Automotive eCatalog
      • Construction and Engineering
      • Electronics and High Tech
      • Energy Manufacturing
      • Fabricated Metals
      • Food and Beverages
      • Furniture and Fixtures Manufacturing
      • Industrial Machinery
      • Medical Devices
      • Mill and Metals
      • Packaging
      • Pharmaceutical
      • Printing
      • Process Industry
      • Rubber and Plastics
    • Retail
      • Quick Overview
      • Apparel
      • Automotive Aftermarket
      • Discount Store
      • Footwear
      • Farm Home
      • General Merchandising
      • Hardware and Home Center
      • Lawn-Garden
      • Lumber and Building Materials
      • Paint and Decorating
      • Pharmacy
      • Specialty Hard Goods
      • Sporting Goods
    • Trade & Distribution
      • Quick Overview
      • Trading ERP
      • Consumer Goods
      • Electrical
      • Fastener
      • Fluid Power
      • Industrial
      • Janitorial
      • HVAC Wholesaler
      • Medical Supply
      • Paper
      • Petroleum
      • Pharmaceutical, Chemical & Allied
      • Plumbing Wholesaler
      • Tile
    • Services
      • MicroFinance
      • Financial Services
      • Government and Education
      • Hospitality
      • Professional Services
      • Non-Profit Organizations
  • Services
    • Software Consulting
      • ERP Software Selection
      • ERP Implementation
      • ERP Staffing
      • ERP Project Recovery
      • Project Management Oversight
    • Management Consulting
      • Business Process Reengineering
      • Organizational Change Management
      • IT and ERP Strategy
      • Sales Optimization Strategy
    • Assessment and Auditing
      • ERP Expert Witness Testimony
      • Independent Verification and Validation
      • Project Feasibility Analysis
    • Digital Transformation Consultants
      • Digital Strategy
      • Digital Technology Selection
      • Organizational Transformation
      • Digital Transformation Management
  • Government
    • About Erpisto Government
      • What We Do
    • Software Consulting
      • System Selection, Procurement & Aquisition
      • Project Management Oversight
      • Project Feasibility Analysis
      • Independent Verification and Validation
      • Project Recovery
      • Business Process Reengineering
      • Organizational Change Management
      • IT and ERP Strategy
      • Technology Expert Witness Testimony Services
      • Digital Transformation Management
      • Digital Technology Selection Services
      • Digital Strategy
  • Resources
    • About Us
    • Customers
    • Partners
    • Technology
    • Cloud Architecture
    • Privacy Policy
    • Locations
    • Careers
  • Contact
  • Blog

[fusion_tabs layout=”horizontal” justified=”no” backgroundcolor=”#f8f8f8″ inactivecolor=”#ffffff” class=”” id=””] [fusion_tab title=”Overview & Features”]

Erpisto Customer Service Management, Our Innovation Excellence At Its Best

Erpisto customer service management solution offers a detailed view of customers which help to improve the customer satisfaction, attract new clients and provide services at low rates. Erpisto Customer service management offer efficient interfaces with the customer which provide complete access to the key customer data in real time this empowers sales people to provide much better support to customers to drive cross sell and upsell.

 

[separator top=”10″ bottom=”10″ style=””]

[button link=”http://www.accounts.erpisto.com/” color=”default” size=”xlarge” type=”” shape=”” target=”_self” title=”Sign Up for Free Account!” gradient_colors=”|” gradient_hover_colors=”|” accent_color=”” accent_hover_color=”” bevel_color=”” border_width=”0px” shadow=”” icon=”” icon_divider=”yes” icon_position=”left” modal=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ class=”” id=””]Sign Up for Free Account![/button] [separator top=”10″ bottom=”10″ style=””] [fullwidth backgroundcolor=”#333″ backgroundimage=”” backgroundrepeat=”no-repeat” backgroundposition=”top left” backgroundattachment=”fixed” bordersize=”0px” bordercolor=”#e5e4e4″ paddingTop=”30px” paddingBottom=”35px”]

Erpisto Customer Service Management Software Core Features

Erpisto Customer Service Management provides detailed view of the entire supplier, customer or partner relationship irrespective of position in the customer lifecycle. Erpisto Customer Service Management solution helps in maximizing the customer information and broadens scope of the data to everyone within the organization and to stake holders through the complete delivery of essential customer data to workers wherever necessary.

[/fullwidth] [section_separator divider_candy=”bottom” icon=”” backgroundcolor=”#333″ bordersize=”1px” bordercolor=”#333″] [fullwidth backgroundcolor=”” backgroundimage=”” backgroundrepeat=”no-repeat” backgroundposition=”top left” backgroundattachment=”fixed” bordersize=”0px” bordercolor=”#e5e4e4″ paddingTop=”50px” paddingBottom=”10px”] [content_boxes layout=”icon-on-top” columns=”4″ class=”” id=””] [content_box title=”Campaign Management ” class=”box-blue” icon=”fa-cubes” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Advanced Management Capabilities[/content_box] [content_box title=”Telemarketing” class=”box-blue” icon=”fa-phone” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Telesales System with best Functionalities[/content_box] [content_box title=”Asset Management” class=”box-blue” icon=”fa-barcode” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Hedge Funds & Endowments[/content_box] [content_box title=”Inventory Management” class=”box-blue” icon=”fa-table” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″] Powerful Inventory Management Solution[/content_box] [content_box title=”Lead & Opportunity Management” class=”box-blue” icon=”fa-tags” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]A Revenue Generating Opportunity[/content_box] [content_box title=”Sales Pipeline Management” class=”box-blue” icon=”fa-table” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Lead Management & Deal Tracking[/content_box] [content_box title=”Sales Quotation Management” class=”box-blue” icon=”fa-th-large” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Automate Sales Management[/content_box] [content_box title=”Real Time Reporting & Analytics” class=”box-blue” icon=”fa-clock-o” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Monitor & Control Performance [/content_box] [content_box title=”Customer Services” class=”box-blue” icon=”fa-user” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Customer Relationship & Services[/content_box] [content_box title=”Contact Management” class=”box-blue” icon=”fa-comments” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Manage Contacts & Track Tasks[/content_box][content_box title=”CRM Mobile App” class=”box-blue” icon=”fa-mobile” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Multi Devices Compatibility[/content_box] [content_box title=”Industry Specific KPIs” class=”box-blue” icon=”fa-signal” iconcolor=”#000000″ circlecolor=”transparent” circlebordercolor=”transparent” iconflip=”horizontal” iconrotate=”90″ iconspin=”no” image=”” image_width=”35″ image_height=”35″ link=”” linktarget=”_self” linktext=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″]Robust Monitoring [/content_box] [/content_boxes] [/fullwidth] [fullwidth backgroundcolor=”#f8f8f8″ backgroundimage=”” backgroundrepeat=”no-repeat” backgroundposition=”top left” backgroundattachment=”fixed” bordersize=”1px” bordercolor=”#e5e4e4″ paddingTop=”20px” paddingBottom=”15px”] [one_half last=”no”]

Advantages of Erpisto Customer Service Management

Erpisto customer service management comes with the efficient integrated applications to cover marketing automation, sales-force automation, case management and eCommerce solutions. Erpisto customer service management offers following benefits:
[checklist icon=”fa-star-o” circle=”no” size=”small” class=”” id=””] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Customer information can be accessed by sales team anytime from anywhere which helps them to achieve customer satisfaction and retention. [/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Robust knowledge base in the customer service management portal allows sales people to deliver high quality services while ensuring notable reduction in the customer care costs. [/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Erpisto Customer contact management software accelerates the case resolution time by offering complete client visibility to the support representatives with best case assignments. [/li_item] [li_item icon=”” iconcolor=”” circle=”yes” circlecolor=””]Erpisto customer service management software empowers the sales and support representatives to upsell and cross sell effectively with access to the cross functional data of the clients. [/li_item] [/checklist] [/one_half] [one_half last=”yes”]

Some of the notable features of Erpisto Customer Service Management are

Efficient Case Management
Sales staff can expedite the resolution by managing the client support cases easily across various communication channels in Erpisto Customer Service Management.
Efficient Knowledge Management
You can easily organize and publish content which allows the service representative and customer track down all the information which is required.
Client Portal
It offers your customers an interactive and personalized services which helps in boosting the customer satisfaction and retention.
Accurate Time Tracking
Accurate time tracking ensures clear visibility in to the case management which gives the perfect client record. Service professionals have the chance to track the spent time easily with a specific client.

[/one_half] [separator top=”0″ bottom=”0″ style=””] [tagline_box backgroundcolor=”rgba(255,255,255,.3)” shadow=”no” shadowopacity=”” border=”1px” bordercolor=”#e5e4e4″ highlightposition=”left” content_alignment=”left” link=”https://www.erpisto.com/pricing” linktarget=”_blank” button_size=”large” button_shape=”square” button_type=”flat” buttoncolor=”” button=”Get a Quote” title=”Erpisto is the ultimate ERP Solution Software!” description=”Loaded with awesome features, Easy to use reporting tools, User friendly, Robust Modern Interface & many more!” animation_type=”” animation_direction=”” animation_speed=”” class=”” id=””][/tagline_box] [separator top=”0″ bottom=”0″ style=””] [/fullwidth][/fusion_tab] [/fusion_tabs]

Industry Leaders Trust Erpisto ERP 

         
         
         
         
         
           

About Erpisto

Erpisto is an enterprise resource planning (ERP) platform designed for midsize to large enterprises in a wide range of industries, including manufacturing, consumer goods, education and pharmaceuticals, among others.

Erpisto features standard applications and modules for accounting, business intelligence, customer relationship management (CRM), human resources (HR), inventory management, manufacturing and supply chain management (SCM).

Products

  • ERP Software
  • Asset Management Software
  • Inventory Management Software
  • Production Management Software
  • Cloud CRM
  • Warehouse Management

Industries

  • Trading ERP
  • Automotive ERP
  • Construction & Engineering ERP
  • Aerospace ERP
  • Pharmacy ERP
  • Food & Beverage ERP
  • Packaging ERP
  • Distribution ERP

Services

  • ERP Software Selection
  • ERP Implementation Services
  • ERP Project Recovery Services
  • IT & ERP Strategy
  • Sales Optimization Services
  • Digital Transformation
  • Independent Verification Services

Contact Sales

Whatsapp us